FAQ: Frequently Asked Questions
1. What services do you provide?
We specialize in comprehensive medical billing services, including claims submission, coding, payment posting, patient billing, denial management, and revenue cycle optimization.
2. How do you ensure accuracy in medical billing?
We use state-of-the-art billing software and stay updated on the latest coding and regulatory changes. Our team of certified medical billing professionals performs rigorous quality checks to ensure accurate and timely claim submissions.
3. What types of healthcare providers do you work with?
We partner with a wide range of providers, including individual practitioners, group practices, clinics, and specialty practices. Whether you’re a family medicine provider, or specialist, we have the expertise to meet your needs.
4. How do you handle denied or rejected claims?
We take a proactive approach to denial management. Our team identifies the root cause of denied or rejected claims, resolves issues promptly, and resubmits claims to ensure maximum reimbursement for your practice.
5. Do you provide patient billing and support?
Yes, we manage patient statements and offer support for patient billing inquiries. We aim to provide a seamless experience for your patients, ensuring clear communication and resolution of billing questions.
6. How secure is my practice’s data?
We prioritize the security of your data. Our systems are HIPAA-compliant, and we use advanced encryption and security protocols to protect sensitive information.
7. How do your services save my practice time and money?
By outsourcing your medical billing to us, you eliminate the need for in-house billing staff, reduce overhead costs, and minimize claim errors that lead to lost revenue. We streamline the entire billing process, allowing your team to focus on patient care.
8. What software or systems do you use?
We work with various industry-standard billing platforms and can integrate with your existing electronic health records (EHR) system. Let us know what software you use, and we’ll customize our approach to fit seamlessly into your practice.
9. How do I get started with your services?
Getting started is easy! Contact us for a free consultation, and we’ll discuss your practice’s specific needs. From there, we’ll create a customized plan to ensure a smooth transition and start optimizing your revenue cycle.
10. How do you charge for your services?
Our pricing is flexible and tailored to your practice’s needs. We typically charge a percentage of collected revenue or offer a flat fee model based on the services provided. Contact us to discuss a plan that works for you.
11. Do you offer reporting and analytics?
Yes, we provide detailed reports and analytics to give you insights into your practice’s financial performance, claims status, and trends. These reports help you make informed decisions to improve your practice’s efficiency and profitability.
12. Can I stay involved in the billing process?
Of course! While we handle the day-to-day operations, we keep you informed every step of the way. You’ll have access to reports, updates, and our team to ensure transparency and trust.
Have More Questions?
Feel free to contact us at (956)504-6800 or info@handson.net. We’re here to help!
1. What services do you provide?
We specialize in comprehensive medical billing services, including claims submission, coding, payment posting, patient billing, denial management, and revenue cycle optimization.
2. How do you ensure accuracy in medical billing?
We use state-of-the-art billing software and stay updated on the latest coding and regulatory changes. Our team of certified medical billing professionals performs rigorous quality checks to ensure accurate and timely claim submissions.
3. What types of healthcare providers do you work with?
We partner with a wide range of providers, including individual practitioners, group practices, clinics, and specialty practices. Whether you’re a family medicine provider, or specialist, we have the expertise to meet your needs.
4. How do you handle denied or rejected claims?
We take a proactive approach to denial management. Our team identifies the root cause of denied or rejected claims, resolves issues promptly, and resubmits claims to ensure maximum reimbursement for your practice.
5. Do you provide patient billing and support?
Yes, we manage patient statements and offer support for patient billing inquiries. We aim to provide a seamless experience for your patients, ensuring clear communication and resolution of billing questions.
6. How secure is my practice’s data?
We prioritize the security of your data. Our systems are HIPAA-compliant, and we use advanced encryption and security protocols to protect sensitive information.
7. How do your services save my practice time and money?
By outsourcing your medical billing to us, you eliminate the need for in-house billing staff, reduce overhead costs, and minimize claim errors that lead to lost revenue. We streamline the entire billing process, allowing your team to focus on patient care.
8. What software or systems do you use?
We work with various industry-standard billing platforms and can integrate with your existing electronic health records (EHR) system. Let us know what software you use, and we’ll customize our approach to fit seamlessly into your practice.
9. How do I get started with your services?
Getting started is easy! Contact us for a free consultation, and we’ll discuss your practice’s specific needs. From there, we’ll create a customized plan to ensure a smooth transition and start optimizing your revenue cycle.
10. How do you charge for your services?
Our pricing is flexible and tailored to your practice’s needs. We typically charge a percentage of collected revenue or offer a flat fee model based on the services provided. Contact us to discuss a plan that works for you.
11. Do you offer reporting and analytics?
Yes, we provide detailed reports and analytics to give you insights into your practice’s financial performance, claims status, and trends. These reports help you make informed decisions to improve your practice’s efficiency and profitability.
12. Can I stay involved in the billing process?
Of course! While we handle the day-to-day operations, we keep you informed every step of the way. You’ll have access to reports, updates, and our team to ensure transparency and trust.
Have More Questions?
Feel free to contact us at (956)504-6800 or info@handson.net. We’re here to help!
